• ORDER PROCESSING - Our fulfillment team tries to process orders as quickly as they can. On average, they process/ship orders within 1 to 2 business days.
STANDARD SHIPPING
• WITHIN THE UK - We offer free standard shipping to customers within the UK. Once an order has shipped, it should arrive within 2 to 6 business days.
• OTHER PARTS OF EUROPE - Shipping to the rest of Europe starts as low as £2.99 and may increase depending on the weight of your order. Delivery outside the UK usually takes 5 to 12 business days after an order has shipped. Please note that for orders greater than 1500g, only express shipping is available. This is more suitable for heavier orders as the standard shipping rate is calculated by weight.
• INTERNATIONAL SHIPPING - Our UK warehouse only ships within Europe at the moment. If you are from outside Europe and you wish to own one of our products, we recommend visiting our Manta Sleep US website. Our warehouse in the US ships worldwide at competitive prices.
EXPRESS SHIPPING
• EXPRESS SHIPPING WITHIN THE UK
- £1.19 (flat rate)
- Order should arrive within 2 to 3 business days after it has shipped.
• EXPRESS TO OTHER PARTS OF EUROPE (EXCEPT BOSNIA, ICELAND, NORWAY, SERBIA, SWITZERLAND AND UKRAINE):
- £ 9.99 / €11.43 flat (€ price may change slightly depending on current exchange rate)
- Order should arrive within 4 to 7 business days after it has shipped.
• EXPRESS SHIPPING TO BOSNIA, ICELAND, NORWAY, SERBIA, SWITZERLAND AND UKRAINE (BINSSU):
- £ 29.99 / €34.32 flat (€ price may change slightly depending on current exchange rate)
- Order should arrive within 6 to 9 business days after it has shipped.
TAXES/CUSTOMS FEES
• UK CUSTOMERS - VAT fees are already included in the product price.
• COUNTRIES PART OF THE EUROPEAN UNION - VAT fees are already included in the product price. If the order is below €150, no further charges will be made. However, if the order goes over €150, the customer will need to pay for customs fees.
• COUNTRIES OUTSIDE UK THAT AREN'T PART OF THE EUROPEAN UNION - Customers are encouraged to check the policies in their country/local region as the policies vary from country to country. In some cases, orders may be subject to customs fees even if the total order value is below €150.
Unfortunately, Manta Sleep will not be able to cover or refund any customs fees incurred by the customers’ local laws.