why shop manta sleep
Guarantee, Warranty & Returns Information
What’s your return policy?
We guarantee that your Manta will transform your sleep. That’s why every Manta (except those purchased during limited-time sales events) comes with a 60-day money-back guarantee.
If your Manta doesn’t work for you for any reason, you’re 100% covered — simply reach out to our customer success team via our contact page and let them know why the product didn’t work for you. They will provide you with a prepaid return label via email and once we’ve received the item back in good condition and its original packaging, we’ll provide you with a full refund for the item you purchased.
If you’ve paid for shipping, please be advised that we won’t be able to refund the shipping fee as the payment goes directly to our shipping partners. Please also note that all products purchased via limited-time sales events (Black Friday, clearance, etc.) are considered final and are not eligible for returns or exchanges.
What’s your warranty policy?
At Manta Sleep, we stand behind the quality of our products 100%.
In the unlikely event that you aren’t blown away by the quality of your Manta or you happen to encounter a manufacturing defect, let us know within 6 months from the date of purchase and we’ll exchange your Manta for a new one, free of charge.
Just reach out to our customer success team via our contact page and let them know what you’re experiencing so we can make it right. Please note that we can only offer replacements of the same product that you originally purchased.
Can I exchange my order for another item? (NOTE: or Do you do product exchanges?)
As a Manta Sleep customer, you have the option of requesting for a product exchange as long as the item you wish to exchange for is of the same price as your original purchase. Please note though that you could only exchange for another product once and if you request for a product exchange, your order would no longer be eligible for a refund. Also, items purchased during limited-time sales events (i.e. Black Friday, Holiday Sales) aren’t eligible for a product exchange.
Please also be advised that the shipping fee would have to be paid for by the customer. Simply reach out to our customer success team via our contact page so they could walk you through the exchange process.